Terms and Conditions

Any communications should be conducted through the “moonstripe” messaging system . We will not be held responsible for any loss or inconvenience when communications are sent by any other means .All messages sent through the “moonstripe” messaging system will receive a response within 24 hours . By clicking "Buy it now" button you agree to our Terms & Conditions of sale and our Returns Policy .Delivery and Packaging prices (including discounts) quoted are applicable to most areas of the Mainland UK , some areas (most notably but not limited to Northern Ireland , Scottish Highlands and Channel Islands) may be subject to further charges . If  you arrange a Courier Service yourself , we are not responsible for any damages once your item has left our premises .Table tops must not be misused. We will take no liability for any damage inflicted on the item due to misuse. Chairs must not be misused i.e. sitting on two legs, standing on seat base etc. We cannot be held responsible for misuse and will not give any refunds/help or work to those items that have been misused and uncared for. If you do have any problems with your furniture we must be provided with at least 6 pictures of the problem in question. We will then draw up our own conclusion to the opened case. We offer no warranty on any items of our furniture as they are second hand items. All items must be checked over before signing the proof of delivery (please read our Returns Policy). Any damages must be reported to the delivery driver and then ourselves upon the date of delivery. Any enquiries made later than this may be disregarded. It is important to inform both the driver and ourselves about any damage as this allows us to follow up with the courier company to gather accurate information about your claim .